Terms and Conditions

Company Name: Happy Journey Holidays


1. Introduction and Agreement

Welcome to Happy Journey Holidays. These Terms and Conditions govern your use of our website (https://happyjourneyholidays.in), as well as any travel booking, tour package, corporate partnership, or related services (B2C and B2B) provided by us. By accessing our platform, making an inquiry, or booking a travel itinerary with us, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must refrain from using our services.

2. Definitions

      • “Company”, “We”, “Us”, “Our” refers to Happy Journey Holidays, based in Hyderabad, India.

      • “Customer”, “Client”, “You”, “Your” refers to any individual traveler, corporate entity, travel agent, or business partner engaging with us for services.

      • “B2C” refers to direct consumer bookings made by individuals or families for personal leisure travel.

      • “B2B” refers to trade partnerships, corporate travel management, wholesale tour allocations, and collaborative bookings with sub-agents or business clients.

    3. Booking and Reservation Policy

        • Quotations and Pricing: All quotations provided are subject to availability and change until a formal booking confirmation and deposit are received. Prices may vary due to currency fluctuations, fuel surcharges, or vendor price hikes prior to final ticketing.

        • Deposit Requirement: A non-refundable advance deposit (specified during the booking process) is mandatory to hold space for any tour package, flight, or hotel reservation.

        • Final Payment: The remaining balance must be paid strictly by the due date specified on your invoice. Failure to pay on time may result in automatic cancellation of reservations without refund of the deposit.

        • Accuracy of Information: Clients are responsible for ensuring that all names, passport details, ages, and travel preferences match official government-issued ID proofs exactly. Any discrepancies resulting in airline/hotel penalties or boarding denials will be borne entirely by the client.

      4. Strict Tour Booking and Cancellation Policies

      Due to strict supplier contracts with airlines, hoteliers, and transport operators, our cancellation and refund policy is strictly enforced for all holiday packages:

          • Cancellation by Customer:
                • 30 Days or More Prior to Departure: Forfeiture of the non-refundable deposit or 25% of the total tour cost (whichever is higher).

                • 15 to 29 Days Prior to Departure: Forfeiture of 50% of the total tour cost.

                • 7 to 14 Days Prior to Departure: Forfeiture of 75% of the total tour cost.

                • Less than 7 Days / No-Show: 100% forfeiture of the total tour cost. No refunds will be issued.

            • Flight and Transport Cancellations: Airfares, train tickets, and special transit bookings are frequently non-refundable or subject to heavy airline penalties governed by the respective carrier’s fare rules.

            • Modification and Amendment Charges: Any changes to travel dates, destinations, or passenger names after booking confirmation will attract amendment fees, subject to service availability and supplier approval.

          5. B2B Trade Partners and Corporate Terms

              • Agency Obligations: B2B partners, corporate clients, and sub-agents must ensure their end-customers are fully informed of these Terms and Conditions, including strict cancellation clauses.

              • Credit and Invoicing: Credit terms, commission structures, and ledger settlements for B2B partners are strictly governed by individual B2B Service Level Agreements (SLAs) signed separately with Happy Journey Holidays.

              • Liability Limitation (B2B): Happy Journey Holidays acts solely as an intermediary coordinator between trade clients and ultimate service providers (airlines, ground handlers, hotels). We hold no liability for operational failures, strikes, or bankruptcies of third-party vendors.

            6. Passports, Visas, and Travel Documentation

                • Every traveler is personally responsible for possessing a valid passport (with a minimum validity of 6 months from the date of return), appropriate visas, transit permits, and mandatory health/vaccination certificates.

                • Happy Journey Holidays may offer visa assistance as a value-added service, but final approval rests strictly with the respective embassy or consulate. We assume no liability for visa rejections or travel delays resulting from missing documentation.

              7. Force Majeure

              Happy Journey Holidays shall not be held liable or pay compensation for any failure, delay, or cancellation of travel services resulting from events beyond our reasonable control (Force Majeure). These include, but are not limited to: acts of God, natural disasters, extreme weather conditions, pandemics, epidemics, government restrictions, civil unrest, strikes, airport closures, or technical transport failures. In such cases, refunds will be subject to what can be recovered from third-party vendors.

              8. Limitation of Liability

              We take utmost care in curating safe and seamless travel experiences. However, Happy Journey Holidays is not liable for any injury, loss, damage, accident, delay, or irregularity caused by third-party suppliers, independent contractors, or actions of the traveler. Travelers are strongly advised to purchase comprehensive travel insurance covering medical emergencies, trip interruptions, and baggage loss prior to departure.

              9. Governing Law and Jurisdiction

              These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of or in connection with our services shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana.

              10. Contact Information

              For questions, notices, or formal correspondence regarding these Terms and Conditions, please contact us at:

                  • Company Name: Happy Journey Holidays